JJEM: Special Edition 1 (December 2023)
JJEM: Special Edition 1 (December 2023)
2023-12-08
Application of Artificial Intelligence in HRM practices in Hospital Industry; Challenges and opportunities
Ashika G.S and Dr Subhadra P S
Hospital Industry has witnessed a tremendous transition from its conventional patterns of management to the intense and rapid interventions of Artificial Intelligence (AI) and Human Resource Management (HRM) practices are not an exception. However this transition has posed several challenges and opportunities in the planning and execution of the changes and it demands a greater level of smooth integration of the systems and processes. AI has an incredible impact on the human life at all levels varying from the automation of tedious, time-consuming tasks to the augmentation of human capabilities and the amplification of human functions. Challenges in implementing AI in HRM in hospitals may be data privacy and security, bias and fairness, change management and technical challenges and opportunities be efficiency and cost reduction, improved patient care, employee development, enhanced employee experience and competitive advantage. AI has a massive impact on the entire HR 360 that leads to major developments in the HR industry. It changes most of the present scenario and creates lot of novel kind of working system and the job market. The integration of AI in HRM practices in the hospital industry presents substantial opportunities for improving efficiency, patient care and employee development However addressing challenges related to data privacy, bias and change management is crucial for successful implementation. The present paper is an attempt to explore various opportunities and challenges pertaining to the introduction and integration of AI into the HR systems and processes in Hospital Industry.
AI, HR Roles, Challenges of HR, Opportunities of HR